Serene Experiences, India
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Naresh Chandnani Profile
Naresh Chandnani


The company is headed by Naresh Chandnani with over 25 years of hospitality experience spanning operations, Sales & Marketing and strategic business & brand development. He is very widely travelled and has worked in an international environment, besides having a thorough knowledge of the Indian leisure, corporate & MICE markets.

His hospitality career has included twelve years with TAJ Hotels & Palaces, four  years with Hyatt Hotels and Resorts, three years with Worldhotels and eight years launching IHHR Hospitality, Ananda In the Himalayas , ISTA Hotels in India & Shanti Ananda Maurice in Mauritius, as their Vice President Sales and Marketing.

Naresh is listed as amongst the 100 Most Influential persons in the Hospitality Industry in India by the Hotelier Magazine.

Ananda In the Himalayas:  
(World’s No. 1 Destination Spa – Condé Nast Traveller 2005 – 2007).www.anandaspa.com

He single-handedly built the reputation and the business for Ananda over the last 8 years.  The position and the reputation that this iconic Destination Spa enjoys today is solely credited to his efforts and planning.
In August 2003, when he joined the company, the hotel was barely doing 14% occupancy, incurring major losses and struggling to meet its debt commitments.  He engineered a complete turnaround and within the first year of his joining, the hotel achieved 70% growth in revenues, in the 2nd year 47% growth over the previous year & continued with steady growth thereafter.
After careful research opened Sales & Marketing & Public Relations representative offices in the United Kingdom, Germany, France, USA, UAE, and Russia.
Helped take the Ananda brand even higher by carefully choosing the most exclusive publications for the hotel to be featured in and initiated strategic tie ups with high end luxury travel associations.  Was instrumental in getting Ananda ranked as the World’s No.1 Destination Spa for 3 consecutive by the highly acclaimed Conde Nast Traveller.

Shanti Ananda Maurice:  (A Destination Spa in Mauritius opened in December 2006 ). www.shantimaurice.com

Did a comprehensive study of the market, including several meetings in the key business source markets of UK, France, Germany & Switzerland to prepare the most exhaustive and a detailed Sales & Marketing plan that became the blueprint for the very successful launch and positioning of the hotel as the island nation’s first & only Destination Spa.
Selected the best creative designers to create one of the most appealing pre opening hotel brochure that brought about the concept of Holistic Health & Wellness in a more contemporary style, more suited for that market. Worked very closely with overseas sales & marketing and PR offices to help position the hotel as a Luxury Destination Spa rather than a luxury resort with a spa. The PR teams helped to create buzz and excitement leading up to the opening of the hotel.
Executed the complete advertising launch schedule for the hotel. Did research on readership of the publications including gender and demographics to which they appealed to and selected different lifestyle publications in the UK, France, Germany & Switzerland for the launch promotion.

Ista Hotel – Chic & Contemporary Business Hotels  (Launched in 2006)  www.istahotels.com
Successfully launched the new brand “Ista hotels” in India which are 5 star city hotels catering primarily to the corporate market in Bangalore, Hyderabad, Amritsar & Pune and Ahmadabad.  Each of these hotels has managed to carve a niche for itself in a highly competitive market. He put together a national electronic and a print brand building campaign to position the brand as contemporary, stylish hotels with innovative F&B.

Naresh Chandnani

Testimonials:

Naresh is a hard working professional who is a self starter. He invariably understands exactly what a project is all about from the outset and how to get it done quickly and effectively. He is a resourceful, creative and a solution oriented person. He was frequently able to come up with new and innovative approaches .   –Ashok Khanna, Managing Director IHHR Hospitality (the owning and the managing company for Ananda In The Himalayas, Shanti Ananda Maurice and Ista hotels)

Naresh Chandnani is amongst the best professionals in global luxury travel marketing and he is a gentleman to work with. We had a pleasurable and enlightened experience with him. – Sheila Donnelly Theroux, owner Sheila Donnelly & Associates ( New York, Hawaii )

I worked closely with Naresh for 10 years during his time with Ananda – In The Himalayas  and he was a dream to work with.  He understood and appreciated the agency in the role of consultant and always worked with us to ensure the best for Ananda.  He is highly knowledgeable of the luxury Indian travel market. - Victoria Fuller, Managing Director ZFL Prco, Public Relations (London, Paris, New York, Moscow, Munich)  

We have had the pleasure of working closely with Naresh for over 8 years now.  He is a thorough professional who has a great understanding of the luxury travel market not only from  India but from a global perspective.  – Yvan Vermeesch, Managing Director XO Private.. The Luxury Travel Bible
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